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Lakeview Rest Homes

2 days ago

Good morning everyone.

Following the updated Government guidance regarding safe care home visiting, we are pleased to be able to make the following amendments to our current visiting policy effective 12th April.


Internal Visits
Every care home resident can now receive internal visits from both of their current nominated individuals. As with the first nomination, once the second person has been nominated this cannot be changed. The two nominated visitors can visit either together or separately if they wish.
• Each nominated person can visit once per week (or one visit in total if both visiting together).
• Visits must be pre-booked.
• A negative Lateral flow test is required prior to each visit.
• Visits are to last no more than 30 minutes.
• Visitors must wear the appropriate personal protective equipment (PPE) for the entire duration of the visit - with no exceptions - and follow all other infection control measures (which the care home will guide them on) during visits.
• Visitors and residents are advised to keep physical contact to a minimum.
• Visitors and residents may wish to hold hands but should bear in mind that any physical contact increases the risk of transmission. For this reason, there should not be close physical contact such as hugging.
• A track and Trace form must be completed.

Visitor room/Pod Visits
Visitor room/Pod visits are now open to all loved ones/family members with the following conditions:
• Visits must be pre-booked with the home in advance and we ask that families discuss with each other who will be attending each week before calling the home to book.
• Visits are to last no more than 30 minutes.
• Each resident will be allowed 2 visitor room/pod visits per week.
• We request that each booked visit is limited to 2 people per visit (children under the age of 2 not included) due to limited space.
• Please arrive on time to ensure you have the full 30 minutes.

Our priority throughout the pandemic has always been to minimise the risk to residents and staff and we hope that the above changes reflect our desire to bring families back together in a safe and manageable way.

We would like to take this opportunity to thank you for your support and cooperation.

Yours sincerely
Gina Pownall ...